Return & Refund Policy

Return & Refund Policy – Adivasi Janitha

At Adivasi Janitha, we take pride in the quality and care put into every bottle. However, if you’ve received a damaged or defective product, we’re here to help.

🛍️ Return Eligibility

We accept returns only under the following conditions:

  • Product is leaking or defective

  • Return request is raised within 7 days of delivery

Please note: We do not accept returns for reasons like personal preferences or change of mind.

🚚 Return Process

If your product is eligible:

  1. Email us at jemimashruthiraj@gmail.com or WhatsApp us at +91 98454 67557 with clear images of the issue.

  2. We will arrange a free reverse pickup from your address.

  3. After inspecting the returned item, we’ll process your refund.

💸 Refund Timeline

Once we receive and verify the product, your refund will be processed within 3–5 working days to your original payment method.